resolved
spider
offlineMember
After watching the video on installation I see there is not only a serial number validation required, but also a domain name required. So, how often does the plugin require a check with your server and what happens if your server goes down? Does the plugin refuse to work?
I ask because I have had a bad experience with this type of thing; the registration server went down when the company called it quits and I was left with worthless software that I had wrapped quite a bit of work around.
spider
offlineMember
P.S. It seems like it would be a lot more helpful to people to just give the answer to their question. That's sort of the point of a forum; to keep people from asking the same question over and over. Instead they can just read the answer and move forward. Filling out a support ticket for every question seems like overkill - especially on pre-sales questions. Maybe something to think about.
Anonymous
offlineUnregistered
Thank you for your message.
Sorry for the delay in response. We do not often check the forums since they are may for for community discussions only.
Please contact our helpdesk regarding your questions you have=) The link to our helpdesk is http://tribulant.com/support .
Kind regards
Rhynardt
spider
offlineMember
My question only required a simple yes or no, but never mind, I've selected another solution. I suggest to anyone else seeking a solution you can count on, that you not use any product that relies on the seller's server in order to run in your website. Most especially if the server is in another country or the company is new or small; it's nightmare waiting to happen.
Anonymous
offlineUnregistered
Thank you for your response.
I am sorry about this.
Regarding the serial key and domain name, the serial key is just needed to activate the plugin for you to use it (security reasons) and the domain name, you just need the domain name for generating serial keys so that correct serial keys can be generated for that domain/URL.
The plugin will work as long as you have it. If the plugin breaks (that shouldn't happen) we will fix it for you or you will be given another plugin.
Once again sorry.
Kind regards
Rhynardt.
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