Category: Business

4 Tips For Better Omni-Channel Customer Service

Customer service is an important aspect of any business. It’s one of the primary factors customers consider when deciding where to do business. In fact, 90 percent of Americans say they factor in customer service when determining where to shop. In addition, 89 percent say they are more likely to make another purchase after a […]

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How To Use Design Thinking To Guide Your Brand’s Growth

In a nutshell, design thinking is a human-centered problem-solving tool that creates the best solutions through a creative and iterative process. It was first presented by a scientist named Herbert A. Simon as a way of thinking. This idea was then followed by Robert Mckim, an engineer, and author of the book “Experiences In Visual […]

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How to Add Google Workspace to Your WordPress Site

There is some good news for WordPress users. A partnership with Google will now give you access to all the functionalities of Google Workspace. Google Workspace has tons of excellent features. It allows for easy collaboration and sharing of documents. It is also previously known as G Suite. Don’t get confused if the 2 terms […]

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Great Accessories to Make Working from Home Easier

Working from home can be a big change to come to terms with, and there are a lot of things that make it more of a challenge than most people realize. However, there are also a lot of ways to help make working from home a more pleasant experience. One of the best ways to […]

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5 Essential Strategies for Growing Your Medical Practice

Healthcare is an unbelievably profitable and competitive industry sector, especially for private practitioners, where every doctor is trained to provide quality medical service. However, running a thriving practice is an entirely different matter than providing patients with top-quality healthcare. That’s why you need to take a step back and look at your practice from a […]

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Call Center Software Features You Must Know

For any business to succeed, it needs to have some remarkable distinguishing features. It will also help them in differentiating themselves from the competitors. The same holds for a call center as well. Today, call centers need to go far beyond having just landlines or business phone systems. There is no shortage of features today. […]

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Radio vs. Internet: Which One is Safer?

There have been plenty of discussions regarding the safety of mobile phones over the past few years, particularly about radiation. Radiation involves exposure to radio waves. We’ll deal with that during the article, which is about the relative safety in using the Internet instead of radio frequency devices (your mobile phone primarily, yet there are […]

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5 Ways to Improve the Efficiency of Your Small Business

Both large and small businesses can struggle with forms of inefficiency from time to time. Sometimes, they resolve on their own, but other times, they require you to step in. If your small business is struggling with inefficiency in some or all of its daily operations, the following steps may be worth taking.   Encourage […]

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How To Create Intro Videos Using These 5 Amazing Online Tools

Intro videos are short clips that give an instant snapshot into the content of the video. When leveraged well, these help to establish the brand’s identity. Typically, animated graphics, a catchy soundtrack, the logo of the product or company are intro contents. While an intro is usually less than 20 second, its purpose is to […]

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6 Ways Company Swag Can Help Boost Your Business

When it comes to promoting your business, company swag is one of your most valuable resources. It can be given to employees, potential or existing customers, partners, investors, and suppliers. Swag can be an indication of your company culture and a representation of your brand’s personality. Marketing and sales teams love swag because it can […]

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