Important GDPR Compliance Update

We are currently working on GDPR compliance for our plugins and services.

GDPR compliance

As you may already know, the European General Data Protection Regulation (GDPR) deadline is on May 25, 2018.

We are currently working on compliance within our own website as well as the plugins and services we offer. All of our plugins and services will be GDPR compliant before the deadline is met. This is a priority for us and for our customers at the moment.

GDPR is a new regulation put in place as a right to privacy for EU citizens and it makes sense. We hope to see this regulation implemented worldwide as a requirement for all countries in the future so that users are aware of their data use and feel secure with their information being used.

Thank you for being a Tribulant Software customer. We are happy to provide you with privacy as well as protection for your own users when you are using our plugins. We hope that this update helps to put your mind at ease that we are working on this.

More details on GDPR will follow with updates on some of our plugins with tools included.

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Comments
  1. raz on February 27, 2019

    this post is very good…thanks for you

    Reply
  2. Clin Needham on January 4, 2019

    Has the Shopping Cart plugin been GDPR updated?

    Reply
    • Antonie Potgieter on January 11, 2019

      Yes, the Shopping Cart plugin is GDPR compliant. You can create a custom field under Checkout > Custom Fields and make it global so that customers need to check and agree.

      Reply
  3. STAN on May 28, 2018

    I wanted to buy this plugin, but I see that is not yet GDPR ready?
    Is that correct? No answer for the last comments.

    Reply
  4. TonyS on May 26, 2018

    Hi Newsletter users – please note my comments have no legal basis and are just from my own experience and investigation for GDPR.

    I have confirmed with UK authorities (the ICO if you’re in the UK) that if your current subscribers had to enter their email on a subscription form to request that you send them your newsletter then this is considered a valid OPT IN. If you have proof that they did this and that you didn’t just import their email from a list (so you have the timestamp in your DB and the way they entered (e.g. the subscription form) then this is proof enough they opted in. If you sent them an email confirmation that’s additional proof should it ever be needed.

    Assuming your system said something like: “give me your email and I’ll send you regular newsletters” then that’s what they opted in to. That means you can send them newsletters but you can’t use the email for anything else – ad hoc marketing or selling it on of course!

    Good luck to all of us.

    By the way Tribulant – you’d better remove the pre-ticked “Receive news updates via email from this site” on this form below – not GDPR compliant at all !! 🙂

    Reply
  5. Rcwd on May 25, 2018

    Hello, any neww about the updated version for GDPR compliance?

    Reply
  6. Bijan Kani on May 21, 2018

    We need this update today please! Time is running out.

    Reply
  7. Jörg on May 17, 2018

    What about the Newsletter Plugin? We will need to reinvite everybody?
    Do you already have a solution?

    Reply
    • Antonie Potgieter on May 17, 2018

      We will release an update for the Newsletter plugin shortly to make GDPR compliance easier.

      In the meanwhile, you can reinvite your subscribers if you want to do it right now. Create a new mailing list under Newsletters > Mailing List/s. Then create a newsletter under Newsletters > Create Newsletter and put a [newsletters_subscribe_link list=X] shortcode into your newsletter which subscribers have to click to subscribe to the new list.

      We’ll have the update out soon though to make the process above easier and also some settings for subscribers to delete their account, tick a checkbox when subscribing to give consent, etc.

      Reply

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