How to Create a WhatsApp Link to Start Chat
Here is how to create a WhatsApp link to start chat.
Purpose of WhatsApp Link to Start Chat
Let clients and customers start a chat with you through WhatsApp.
You can create a link anywhere on your website, email or app which will open a new WhatsApp chat to a specific number.
The link will open a chat with the number you specified and can include a default message as well. The user clicking the link doesn’t have to have you saved in their contacts list and doesn’t have to do anything else. They just click the link and start chatting with you.
Who Can Use This Link?
- Online retailers
- Marketing reps
- Sales reps
- Business owners
- Event organizers
- And many more…
How to Create the WhatsApp Link to Start Chat
To create the WhatsApp chat link, you need a specific URL.
The URL starts with
https://api.whatsapp.com/send?phone= followed by your phone number in international format. Make sure that you don’t include any other characters in the phone number, only numeric/integer values. Here is an example:
My Phone Number: 076 848 3016
My Country Code: +27
Using a Default Message
You can specify a default message that should initially be sent by the person clicking the link to start the chat.
To do that, add
text= to the URL with a urlencoded value. Here is an example:
To urlencode a string of text, go to urlencoder.org for free encoding and decoding.
WhatsApp Chat Button
To create a chat button, you can use the same URL instructions as above and apply it to a custom styled button or search the web for WhatsApp chat button images and use an image design available and apply the URL to it.
Here is an example of a button you can use on your website or in your app: