Things To Consider When Your WordPress Website is Down
Imagine a scenario where you are not able to access your dashboard or log into the pages of your WordPress website. Or if your website does not act the way it normally is! Well, WordPress websites are not static and it is continuously outgrowing and changing its features. The users might add any new feature by installing a new plugin or modifying the custom CSS files or even make some other changes. It is something that should not happen but yes, it can be prevented in easy steps.
WordPress CMS gears up nearly all the websites on the internet and the developer community which seems to be highly talented and creates quality code for creating themes and plugins. It is seen that your WordPress website does not suffer any major crashes under normal circumstances. If you are opting for a cheap theme or installing an insecure plugin or mess up with the core files then you can see how your website goes down unexpectedly.
In this article, we will be having a look at the few exceptions to why your WordPress site goes down and what can be done to overcome the same. Let’s get started with.
Check whether your Domain has Expired
The problem might be is simply a general issue that tends to affect many users but there might be people who are trying to figure out if their website is not working. To check if your site is down or not, you can make use of the online services which allows you to check your WordPress website from multiple locations to detect if the problem is only with your computer or others are facing the same issue.
If you find out that it is only your website that is facing the issue of not able to access the website then you can visit Whatsmydns and see the actual error. If you end up getting ‘Site not found’ or any other similar error then it indicates your DNS is not updated. By making use of the online tools, you cannot skip this check if you have changed the DNS to your website recently. It should be noted that the DNS changes take 6 to 72 hours for getting the latest updates. Next, try to view your website from variant locations by making use of the proxy sites and if you can similarly view your website way then it might happen that you are experiencing network issues.
Look after the Maintenance of your Hosting Service
One of the common reasons for not able to access your website is the hosting services getting down which is operated by the hosting provider. There are plenty of reasons to let your domain offline internationally because your hosting provider is updating the security and software of the servers by making other adjustments. You may notice a temporary outage due to such updates but you will be noticed in advanced as usual. The server hardware might need to be replaced over time and as a result of such updates, you may experience an outage. Also, there are higher chances for the security system of the hosting provider who has detected a cyberattack and made the servers go offline temporarily. These are the most common reasons after your website not working and you need to contact your service provider to troubleshoot the problem.
Check whether your Domain is not Hijacked
If your hosting server goes down for maintenance, it happens that the fault lies within your domain and it may have got hijacked. When an unknown individual attempts to gain ownership of your domain name to keep it offline or redirect it to some other website illegally, it is termed as Domain hijacking. It might happen that someone has gained access to your domain simply due to the unsafe username and passcode. When the cyber attackers obtain all the data from your domain then you and your service provider are said to be a victim of the security breaches. Also, it might happen that your domain registration has expired and anyone who tried to swoop in has carried away the domain name. To make sure that your domain name is under control, the user needs to log into the domain account which is the same as the hosting account.
You need to check if all the domains are registered under your name and verify if they are still working or expired. If you observe error with your domain registration, its high time to contact your domain name provider with the help of their customer support which is through email or phone numbers and ask about the domain status updates. If all of these do not work then you can contact ICANN and follow up all the given instructions for gaining appropriate access to your domain name.
Disable all the Website Plugins and Themes
The most vital part of your WordPress websites includes themes and plugins to make it more appealing. The theme is responsible for the appearance of your website whereas plugins are added to include the additional functionality and manage your entire website. WordPress is an ever-changing CMS platform where the themes and plugins you utilize for your website may lose the core compatibility with it. For any of the themes or plugin to work with WordPress on an accurate basis, the developers need to get themselves constantly updated with the security fixes. If there arise no such frequent updates then its high time to stop using that specific theme for your website as it has lost the developer’s support.
There are plenty of third party stores that offer themes and plugins for your WordPress websites. Henceforth, if you purchase any theme or plugin from an unauthorized store than you might end up by opening your website to the potential security threats. One needs to make sure that the themes and plugins are well updated with the latest versions so they help to run your website smoothly and safely. Also, after installing any of the theme or plugin for your site, you simply need to go to the dashboard and look at the option of installed plugins that needs to update.
Get to the Roots of your WordPress Configurations
It might happen plenty of times that your website is going down for plenty of reasons if someone has messed up with the settings knowingly or unknowingly. It is witnessed plenty of times how your WordPress website is getting down due to its inability to access the database correctly. To resolve this, you need to log into your cPanel and check whether your MySQL database is connected to your website properly or not. It is mandatory to change all of your core files when there comes a need to update all the WordPress
It might happen plenty of times that your website is going down for plenty of reasons if someone has messed up with the settings knowingly or unknowingly. It is witnessed plenty of times how your WordPress website is getting down due to its inability to access the database correctly. To resolve this, you need to log into your cPanel and check whether your MySQL database is connected to your website properly or not. It is mandatory to change all of your core files when there comes a need to update all the WordPress themes.
As a result of this, all the crucial files are not found out by the WordPress CMS which might result in the website getting down. If these occur to you as well, make sure to create a backup of your crucial website data and reinstall all the WordPress from the scratch. If your website is having custom HTML, CSS or any other code file then you need to make sure that it is written accurately. Although a simple mistake of a missing semicolon at the end of the code can wear and tear your website and become a reason for getting it down.
It is a harrowing experience to get locked out of the website. But there are plenty of ways to figure out the right reason for why your WordPress website is getting down. There are several approaches to discovering an accurate reason behind why your WordPress website is down. Guided with this information, you can attempt to see things more directly by yourself. We hope you have understood the few reasons behind clashing your WordPress website and what all preventive measures you can take to prevent it from falling. Till then – keep learning!
H.P Morgan working as IT Consultant at Tatvasoft.com.au, A Custom Software development in Australia. He is having seven years of experience in a Technological domain and helps the organization of all shapes. He loves to travel to Spontaneous places. You can visit here https://www.tatvasoft.com.au/ to know more about his company.