Newsletter: Manage Subcribers

To learn how to import/export subscribers, view our Import/Export documentation.

1. Add a New Subscriber

Clicking this button will take you to ‘Save a Subscriber’ where you can create a new subscriber. New Subscribers added will show up on this ‘Manage Subscribers’ screen after they are added.

2. Check Bounced Emails

By clicking this button, you can check bounce emails in your mailbox.

3. Check Expired

 Check subscriptions that have been deactivated due to expiration or max emails sent.

4. Bulk Actions

These bulk actions allow you to select multiple subscriber records from the table using the checkboxes and then apply a bulk action on the selected records.

The bulk actions currently available are:

• Delete, which will permanently remove the selected Subscribers records from your database/website.
• Unsubscribe, which unsubscribes that subscriber from all mailing lists. This completely removes the mailing lists from that subscriber. If you only want to deactivate (make a mailing list inactive for that subscriber), then see the Deactivate bulk action.
• Send Manage Subscription Email, which sends that email to those subscribers. When a user clicks on the link in there, he’ll be taken to the page on your site where he can manage his subscriptions and account. The user will be automatically logged in.
• Get Country by IP, which acquires the country and flag based on the subscriber’s IP address, the one he used when subscribing.
• Mandatory Status:
  • Set as Mandatory, which sets a subscriber as mandatory, preventing him from being unsubscribed. For example, an administrator that must always be subscribed.
  • Set as not Mandatory, which removes the mandatory status, allowing a subscriber to be unsubscribed.
• Format:
  • Set as HTML, which sends all emails and newsletters to that subscriber in HTML.
  • Set as TEXT, which sends all emails and newsletters to that subscriber in plain text.
• Status:
  • Activate, which will activate all subscriptions/mailing lists of a subscriber.
  • Deactivate, which will deactivate all subscriptions/mailing lists of a subscriber. This does not remove mailing lists from that subscriber but only sets them as inactive.
• Mailing Lists – Any of the 3 options below will display a selectable list of all mailing lists:
  • Assign Lists (appends)…, which will append mailing list subscriptions.
  • Set Lists (overwrites)…, which overwrites the mailing list subscriptions of the selected subscribers.
  • Remove Lists…, which removes certain lists from the selected subscribers.

5. Search Subscribers

Quickly search the database for subscribers by typing a word or phrase and then clicking the ‘Search Subscribers’ button.

NOTE: Custom fields are included in the search function, so if you want to find subscribers by specific value in a custom field, you can do it with this search feature.

6. Subscriber Row Actions

When you hover a subscriber row, action links will appear below it which are applicable to the row that you are hovering.

The links include ‘Edit’ which allows you to edit the subscriber, ‘Delete’ which will remove the record permanently and ‘View’ which will show you detailed information of the subscriber.

7. Subscriber Date Range

Order subscribers by date subscribed.

Custom Fields Columns

To access this feature, you need to click the ‘Screen Options’ tab/link in the upper, right hand corner.

This will display all your Custom Fields from the Newsletters > Custom Fields section like the image above. You, as the administrator, can now pick and choose which Custom Fields you would like columns for.

You can also choose to display the subscriber Gravatar if you want, the subscriber image will be automatically fetch through the Gravatar API using the e-mail that is assigned to each one of your subscribers. If the user doesn’t have a Gravatar account a default image will be shown.

Once you have selected the one’s you want, click apply to keep your changes. The subscribers table will now show columns for those custom fields.