Newsletter Plugin completely breaks site
I purchased the Newsletter plugin, downloaded it, unzipped the file, and uploaded it under the wp-content/plugins section of my site.
In the Wordpress dashboard, under "plugins", the newsletter plugin shows up fine. When I click the "Activate" buton, my entire site is disabled. I see a plain white screen when accessing anything on the domain, whether I'm logged into the Wordpress interface or not. This is true on IE, Chrome, Firefox and Safari.
The domain is http://griftersandshills.com
Please help with this issue--either help solve the problem, or refund my purchase.
In the Wordpress dashboard, under "plugins", the newsletter plugin shows up fine. When I click the "Activate" buton, my entire site is disabled. I see a plain white screen when accessing anything on the domain, whether I'm logged into the Wordpress interface or not. This is true on IE, Chrome, Firefox and Safari.
The domain is http://griftersandshills.com
Please help with this issue--either help solve the problem, or refund my purchase.
Comments
Sorry to hear of the dilemma!
It sounds like your site might be running out of PHP memory_limit or max_response_time - in all probability it's a PHP memory_limit issue.
Please try this remedy and see if it helps: http://www.wprecipes.com/how-to-increase-wordpress-memory-limit-the-easy-way
If that doesn't help, please submit a support ticket at http://tribulant.com/support/ with WordPress admin and FTP login details, and we'll investigate.
rapidbi (Mike?), could you perhaps explain a bit more? Which license entry are you referring to - the serial key? If so, please give us a link to your site and explain what domain you generated a serial key for.
It often happens that someone generates a key for e.g. domain.com and then expect www.domain.com to work with that key, or vice versa. It ain't gonna happen.
I hope that helps? Please let us know, OK? You're also welcome to submit a ticket if you would like us to investigate.
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Edit:
Sorry Mike, I see you had already submitted a support ticket. We're currently awaiting a reply from you regarding the login details.
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Best regards,
Phil