Delivery of an electronic product (after purchase)
I am attempting to purchase my electronic product, I can complete all the steps but the digital file link is never provided.
Current settings:
Checkout>Digital files>select my file>
-product is loaded
-Type- Download link/URL
-file URL is there
*I see that it says files will be delivered when they are ordered and paid for. When I go to orders my attempts at purchase show "no" under "paid"
Please advise.
Thank you,
Avery
Current settings:
Checkout>Digital files>select my file>
-product is loaded
-Type- Download link/URL
-file URL is there
*I see that it says files will be delivered when they are ordered and paid for. When I go to orders my attempts at purchase show "no" under "paid"
Please advise.
Thank you,
Avery
Comments
This is unfortunately a known problem.
The reason is that, when customers are passed back to the shop
from PayPal, the browser displays a warning message that they are moving
from a secured (https) area to a non-secured (http) area. Often
customers hesitate when faced with such a message, and if they wait
longer than 2 seconds to accept the warning the page loads under the
warning and the transaction is marked "Paid = No".
The solution for that would be to use our One Click SSL Extension plugin
together with an SSL certificate to apply instant SSL capabilities to
your site. You can use the "CHRISTMAS" coupon code when purchasing on
our site to apply a 30% discount to your order.
We recommend very affordable SSL certificates from Comodo SSL Store.
Please let us know if this helps, will you? I look forward to your reply.
Kind regards,
Phil