[SOLVED] ordering list won't stick
I've changed the order of the questions in a group and although it looks fine on the dashbaord when I go to the actual page the order hasn't changed.
http://nannybizreviews.com/spark-award-general-faq/
I've changed the order of the questions in a group and although it looks fine on the dashbaord when I go to the actual page the order hasn't changed.
http://nannybizreviews.com/spark-award-general-faq/
Comments
Which version of the FAQ plugin are you running?
This is not a known problem and we tried in our latest version and it works fine so something could prevent the questions from ordering.
When you drag and drop on the group, does the "Questions have been ordered" message show up like this? http://screencast.com/t/DlhiexzOUv
It might be good to submit a ticket with WordPress login details for us to check if the problem persists please: http://tribulant.com/support/
All the best,
Antonie
Apologies for the delay. We'll post a reply to your ticket soon.
Best regards,
Phil
Perhaps you could look at this and see if it applies to you?
The "Order Questions" feature works for the [wpfaqs] shortcode. If you're using a group shortcode on the page, you should go to FAQs > Groups and order the questions in the specific group.
I hope that helps, Kyla? Please let us know, I look forward to your reply.
Kind regards,
Phil