Unable to add to recipients to queue

edited April 2014 in Newsletter plugin
Hello,

I have a blocking problem: I'm completely unable to send any emails!

I compose my email, select my list, save and click on send. 

It says 5000 people added to queue, and then immediately below 
Email in queue : 0

And of course where normally I get the list of people which should be received the email it's empty!

I've really tried everything:
- SMTP working
- Auto responders are being sent normally
- able to send a test email

I have 2 licences of Newsletter plugin running on different sites and I have exactly the same behavior on both sites! 

It was working perfectly for the last year and until Thursday. I did not change WP version or Newsletter version or add anything new in either site. So it's really incredibly strange. I don't even get an error message. 

The timing is horrible as my business depends on me being able to send out the email now!

Blaise

Comments

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    Thank you for your post, Blaise.

    My first suggestion is to turn on debugging. You can turn on debugging under Newsletters > Configuration by ticking/checking the checkbox on the right-hand side and then saving the settings. With debugging turned on, you may see errors while queuing.

    If you don't see any errors and that doesn't help, please go into your database to the "wp_wpmlqueue" database table and repair the table to see if that resolves it.

    I look forward to your response with your findings.
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