PLEASE HELP!!! Shopping Cart issue

edited June 2015 in General


So i updated shopping cart from an extremly old version and updated wordpress. We are a church and use this as our donations.

For some reason, once someone adds writes in an amount (variable) they get the error "YOU are not allowed to access this part of the site"

If they click it takes them to a blank page.

Has anyone else had this issue? They are unable to make the purchase? is it is the plugin? theme? anyone solved it?



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    Thank you for your post.

    I see that you have a ticket in our help desk regarding this and we will post a reply shortly, today still.

    Then I'll post back here with the solution once we've resolved it so that other users can see in case they experience the same problem.

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