Mandatory subscriber not working - support nightmare :-(
Some time ago I paid Tribulant to develop the feature of mandatory subscribers (=cannot unsubscribe) and it worked in the beginning. Then it seemed to flow into the main code and now it stopped working. The setting at the subscriber is simply not saved.
I am trying to get help from Support since 2 months and I send them all the requested information but then nothing is happening for weeks. I created another ticket and again the same thing. I even sent a mail to Antonie and he replied but I still have no response from them.
This is really unacceptable and I hope that this is my last chance to get help for a product for which I paid money. Otherwise I have to take according actions.