"Add New" (under Manage Slides) will not save and show error (see screenshots)
Hi folks,
This is what we are doing. We can not save slides. Please advise.
Slideshows, for example, are use here http://bit.ly/1fXTQMu (click into anycategory).
Here are screenshots:
http://postimg.org/gallery/2kbbfw204/af48cbfa/
I just cleared the cache, etc. and it still giving me the error. Here are
the steps I am taking
1. open wordpress and navigate to dash
2. open tabs: gallery, slides, and posts
3. create new gallry with item number (e.g. P1111) and save
4. navigate to slides tab and add new
5. title new slide with inventory number, add item description, click the
corresponding gallery number from list below, add corresponding photo, save
ERROR - once I hit save, it takes me to the error page I sent.
I have no issues creating and saving galleries or even linking posts to
said gallery, just the item 'slide' does not save or show.
***
One of the screenshots we are trying a temporary workaround (but not sure it that will fulfill our needs and really just need to fix it back so slides will save normally.
See attached.
Thanks a lot . . .
Comments
@bird
Is it possible to open a support ticket and give us WordPress login details to investigate your issue? http://tribulant.com/support/
Regards
Marietha
@marietha
Ok. FYI, I just submitted a ticket here:
A support ticket request #798033
Please let me know...
@bird
Thank you, I replied to your ticket.
Regards
Marietha
@marietha
I replied with all the information you need in the ticket.
Please let me know . . .
Hi there @marietha
Just touching base on some things.
Could you look at (send detials to login as admin along with good amount of detail...really need to get something moving on those things)...smile.
Ticket #798033
Hi there @marietha
I tired to correct and edit my last post but it would not allow me.
Anyway: I meant to reference our private email communication here:
http://tribulant.com/support/tickets.php?id=54938
I sent you FTP and can you more info on the things we have been trying to get to work with the tribulant gallery.