Server Error 500 on Plugin Activation

LawsonWillettLawsonWillett
edited December 2015 in Newsletter plugin

When we activate the plugin we lose the Dashboard completely and have to rename the plugin via ftp to access admin.  Any ideas on what could be causing the error?

Thanks

Lawson

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    TribulantTribulant

    @LawsonWillett

    I will assist you to resolve this asap.

    A 500 Internal Server error is usually a masked PHP fatal error. So turning on PHP error_reporting or debugging in the form of WP_DEBUG set to true in wp-config.php should show a more descriptive error instead of just the status code.

    Since it is upon activation, in most cases this relates to PHP memory_limit running out due to the spike in memory usage upon activation. Can you please increase your PHP memory_limit and see if that resolves it? 

    Please see this post and instructions on increasing PHP memory limit in WordPress http://tribulant.com/blog/general-news/wordpress-increase-php-memory-limit/

    I look forward to your response.

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