Newsletter only sending to admin email
edited January 2016 in Newsletter plugin
Hi, hoping you can help. The newsletter will not send to any emails I am testing with, only the subscriber. I have tried with or without SSL, default options and yet nothing. Also bounce email is the same as sending email. Can you please advise?
Thank you for your post.
Are you sending using SMTP?
And are you using an SMTP relay service such as Mandrill/Amazon SES/Sendgrid, etc? Which one?
I look forward to your response with more details on this.
I have tried using SMTP but to no avail. I have not used an SMTP relay service. Is this something that is required?
No, an SMTP relay service is not required.
It's hard to say why it doesn't send to any other address except for admin.
It must be something on the mail server. Like some restrictions.
Can you please submit a ticket to us with login details to investigate? http://tribulant.com/support/
Yes I will do. Thank you!