[Solved] Newsletter plugin destroys opportunity to send lost password email

Espen FrithjofsenEspen Frithjofsen
edited May 2016 in WordPress Plugins
Hello
Something happens with the wp login when I activate newsletter plugin.

Wordpress then begins sending error message when somone wish to receive a new password in the WP login page.

Why is this happening?
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Comments

  • 7 Comments sorted by
  • Vote Up0Vote Down
    TribulantTribulant
    Thank you for your post.

    Can you please tell me what error messages are shown on the password reset page?

    Could it be that debugging is on in the Newsletter plugin under Newsletters > Configuration on the right-hand side which outputs notices/warnings and breaks the redirect?

    I look forward to your response.
  • Vote Up0Vote Down
    Espen FrithjofsenEspen Frithjofsen
    Hello.

    Error message: "Your message could not be sent.
    Possible reason: mail () - function might be disabled on your server"

    When i deactivate the newsletter plugin everything works fine again.

    Debugging is turned of.

  • Vote Up0Vote Down
    [Deleted User][Deleted User]
    edited May 2016
    @Espen Frithjofsen

    Can you please ask your hosting provider if the mail() function is enabled and configured correctly?

    Regards
    Marietha
  • Vote Up0Vote Down
    Espen FrithjofsenEspen Frithjofsen
    Hello. Yes it is.

    Like i said...when i deaactivate the Newsletter plugin everything works normal
  • Vote Up0Vote Down
    TribulantTribulant
    @"Espen Frithjofsen"

    Thank you for your response.

    Can you please open a ticket with us with WordPress login details to investigate this further? You can open a ticket here: http://tribulant.com/support/

    We haven't seen this error/problem before but I'm sure we can resolve it.

    I look forward to your response.
  • Vote Up0Vote Down
    Espen FrithjofsenEspen Frithjofsen
    OK
  • Vote Up0Vote Down
    TribulantTribulant
    @"Espen Frithjofsen"

    We have resolved the problem for you in our help desk.
    The lost password email works fine now.

    The mail() issue is related to some restrictions by BlueHost.

    I'll mark this as [Solved].
  • Vote Up0Vote Down
    TribulantTribulant
    The error on this was:

    "your host may have disabled the mail() function."

    The host doesn't like it when the From or Return-Path headers are changed internally.
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