Newsletter Plugin WP / Content Area not active

Hi

I try to get ´the plugin working, but I cant create a newsletter. Content area is not working. See screenshot (http://www.bilder-upload.eu/show.php?file=de0d6b-1483113082.jpg)

Any ideas what Im doing wrong?
THX for your help.

Cheers Gerhard

Comments

  • 1 Comment sorted by
  • Vote Up0Vote Down
    @GerZS

    It looks like the WordPress TinyMCE editor is broken.
    Usually there is a Javascript error/conflict which causes this.

    I suspect we replied to a ticket of yours where you mentioned that you are using the Avada theme, right? The Avada theme uses the Fusion page builder which breaks the TinyMCE editor when used by other plugins.

    We have a fix for this in the latest development of our Newsletters plugin already and it will be released soon. If you want the development version in the meanwhile, please send a ticket through to us: http://tribulant.com/support/

    If you are not using Avada or the Fusion page builder, please submit a ticket as well so that we can check what the Javascript error is.

    I look forward to your response.
  • Vote Up0Vote Down
    @GerZS

    Did you manage with the problem related to the TinyMCE editor?

    Let me know if you need any further assistance with this, please.
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