Invoice settings not saving

auroralawless

I try saving the invoice settings but it reverts to blank when I click save. Any ideas?

phil

Hi auroralawless,

Thanks for your post.

It's odd that it doesn't save the invoice settings. Are you perhaps using an older version of the Shopping Cart plugin? The WordPress update to v3.5 demanded a comprehensive update in our Shopping Cart plugin, since it broke several functions. If you run WordPress 3.5+ you have to upgrade your WordPress Shopping Cart plugin to the latest version (1.6.9.4).

If you already have the latest version of the Shopping Cart plugin, please submit a support ticket at http://tribulant.com/support/ with WordPress admin login details and FTP access (just in case), and we'll investigate for you.

I hope this helps?

Please feel free to contact us any time should you have any further questions or support requests.

Best regards,

Phil

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phil

Hi again auroralawless,

Just an update to my last post:

similar errors have been due to the fact that Apache mod_security is
active for your site on the server. You could ask your hosting provider
to turn it off, and that should solve the issue.

Let me know if that helps, will you?

I look forward to your reply.

Regards,

Phil