Australia Post Shipping - Express Post Platinum error
Hello again, I have just added Express Post Platinum as a shipping option to a site in development (in addition to Economy and Express). Those two methods work fine, but Express Post Platinum returns this error:
Please enter a valid Service code
Any suggestions?
(link removed)
Please enter a valid Service code
Any suggestions?
(link removed)
This discussion has been closed.
Comments
Thanks for your post.
If everything works normally (which it seems to, in my opinion), you can simply turn off error reporting for the shipping options as shown here:
http://screencast.com/t/6Nao5Zm7SCGD
Please let us know if this helps, will you? I look forward to your reply.
Kind regards,
Phil
My apologies, I never noticed that Express Platinum didn't appear at all - must have been very tired or something
All three use the Australia Post API, and if one doesn't work there are two possibilities:
Could you possibly contact Australia Post and ask them about that?
I look forward to your reply.
Kind regards,
Phil
7.
https://www.facebook.com/litecommerce/posts/375636795795690
I don't know how the API etc all works so don't know what to ask Australia Post specifically!
Is it critical for you to be able to use the Express Platinum option right now?
If you could possibly make do without it for a while that would be great, since we are working at integrating the new Australia Post eParcel API. At the moment the plugin still has the legacy DRC API integrated.
Please let us know it that helps, will you? I look forward to your reply.
Kind regards,
Phil
Sorry for the late reply.
Yes, unfortunately the next few hours will unfortunately not look too good for that I'm afraid. Nor even this month, I'm afraid, in all probability.
Is this something your client might consider worth having done as a custom rush job?
Please let us know, I look forward to your reply.
Kind regards,
Phil
I was just told that Platinum Express IS in the DRC API in the plugin, so it should work. Would you mind submitting a support ticket at http://tribulant.com/support/ with WordPress login details so we could take a look for you?
Please also include a link to this forum topic so we could update it afterwards.
I look forward to your reply.
Kind regards,
Phil
Thanks for that! We'll check it out and reply a.s.a.p.
Best regards,
Phil
We'll certainly let you know soon, hopefully. Company policy is to not give ETAs, I'm afraid.
I believe it should be done soon though.
Best regards,
Phil