Bounce count reset
IMO bounce handling is too simplistic in its current form. There is a bounce counter per subscriber and a maximum number of bounce before the subscriber is deleted. However, the counter only counts up and is never reset. Thus, a subscriber could work perfectly and bounce only every few months. Nevertheless, the subscriber will be deleted! For this reason, I lost many subscribers. Since there are more than 6000 of them I cannot control them manually and need automatic bounce management.
For a good bounce management a different approach is desperately needed. For example: if n consecutive newsletters bounce, remove the subscriber. Or: Reset bounce counter to 0 if there is no bounce for m consecutive newsletters.
There are many options here. But there should be at least one implemented. Otherwise, this plugin is useless for many subscribers.
Thanks!
For a good bounce management a different approach is desperately needed. For example: if n consecutive newsletters bounce, remove the subscriber. Or: Reset bounce counter to 0 if there is no bounce for m consecutive newsletters.
There are many options here. But there should be at least one implemented. Otherwise, this plugin is useless for many subscribers.
Thanks!
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Comments
You are right!
We are currently working on expanding the bounce feature in the Newsletter plugin to first deactivate the subscription or subscriber after X bounces and later delete the subscriber after Y bounces.
That will provide more control. It will be available soon.
The bounce feature of the Newsletter plugin doesn't require any manual action. The subscribers will be automatically deleted if they bounce X times as configured in the configuration.
What I was saying before is that we will implement a feature to first deactivate a subscription after X bounces and then delete a subscriber only after Y (more than X) bounces.