[SOLVED] Trouble viewing this email? View in your browser link stopped working properly

MichaelR

When receiving an email and clicking on the "View in your browser" link (using the [wpmlonline] shortcode), a message appears in my browser that states "Authentication failed, please try again."...that's weird because it used to work before.  I don't know if something broke after the last update or something else happened.

Please help if anyone may know why this is happening.  Thanks

Michael

admin

Hello Michael,

Thank you for getting in contact with us.

There was a problem with our last release of the Newsletter Plugin. The issue mentioned has been fixed in the latest build. You can please download it from your Tribulant account: http://www.tribulant.com/downloads

Let us know if it works for you ok?

All the best!

Tribulant

I hope you are doing well, Michael.

Did you get the new build and is everything in order now?

planneroftowns

Hi,

I think this problem may be back. I am getting this error on the latest version.

Thanks!

planneroftowns

Ignore this one - I got it working by clearing the cache.

Tribulant

Thank you for replying.

I'm glad to hear that you got the problem resolved.

I assume there was a cookie stuck in your browser and that clearing your cookies solved it, right?

planneroftowns

Indeed - cookie stuck in the system. Thanks.