after Update Stats are gone

MikeMolto

I made an Update which failed first when I tried to do it by automatic update procedure.

After doing it manually, most things seem to work, but all statistics are gone.

I also opened a ticket about this (778153) but since days I did not receive a single reply.

Hope here anyone could help...

Thanks

admin

Hello Mike,

Thank you for getting in contact with us.

I believe that the mentioned issue had been solved through your ticket as I can`t see any tickets from you under our helpdesk.

Please let us know if this issue has been solved ok?

All the best!

idealpractice

Hi!,

Can you let us know what this was? I have a couple of issues after an update in a MU environment, this is one of them. I'm happy to open a ticket, but if the solution to this solves my other issues too there'd be no need.

Thanks.

admin

Hello,

Thank you for getting in contact with us.

The problem mentioned in this topic has 3 possible solutions:

1 - Download the latest build of the plugin and then re-upload the following folder: wp-mailinglist/vendors/ofc

2 - If you are using the Banner Rotator Plugin along with the Newsletter Plugin download the latest build of both plugins and upload them to your website.

3 - Deactivate third party plugins and test it again to make sure that the problem is not being caused by a javascript error on your website Dashboard.

Let us know if it helps ok? If the issue persists you can please open a new ticket on our helpdesk and our team will be happy to help.

All the best!