[SOLVED] Product image not appearing

commishcommish
edited October 2013 in Shopping Cart plugin
Hello,

Whenever I try to add an image for a product, it simply won't take. No error messages or problems, it just doesn't upload. Adding extra images is fine but I can't seem to add a main image for a product.
No strange characters in name, .jpg format and over 250 pixels in size.

Any ideas what I'm doing wrong?

Comments

  • 3 Comments sorted by
  • Vote Up0Vote Down
    adminadmin
    Hello,

    Thank you for getting in contact with us.

    Can you please try to use a different image or re-save your current image in a different format such as jpg, png, etc?

    If the issue persists can you please make sure that the following folder is created: wp-content/uploads/wp-checkout/images?

    Let us know if it helps ok?

    All the best!
  • Vote Up0Vote Down
    commishcommish
    Hello,

    After checking the folder structure, the images seem to be uploading fine as they're in the folder.

    I think the problem may have been that the product title was in Chinese. I found a work around where I keep the title in English when initially uploading and then simply change it afterward. 

    Thank you for your help.
  • Vote Up0Vote Down
    adminadmin
    Hello,

    Thank you for your response and for sharing your solution with us.

    That`s great to hear! Please feel free to contact us if you need further assistance.

    All the best!
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