custom field reorder not working

edited September 2012 in Newsletter plugin
When I change the order of the custom fields in the admin, it is not showing on the front end.


First name
terms of service
last name

In the admin I make the changes by dragging and dropping the fields into the right order, but when I return to the admin page, the changes have not saved.

If you need more info let me know, but I think this problem is pretty clear


  • 6 Comments sorted by
  • Vote Up0Vote Down
    Thank you for your post.

    I looked at your site and the fields are in that order you mention.
    So I assume that you got it working?

    The captcha image from Really Simple Captcha isn't working though.
    Can you check if "wp-content/plugins/really-simple-captcha/tmp/" exists and is writable (777)?
    That should solve the problem with the captcha!

    Please let me know if this helps.

    All the best,
  • Vote Up0Vote Down
    the only reason it is working is because I deleted all the fields and created them in the proper backwards order.

    I'll check on the captcha when I wake up. it's 5am, long day. This is just a temp solution anyhow until you fix the problem with the hardcoded wp-content and plugins directory. Just waiting for that upgrade before I put to much more time into this. We are NOT going to be using wp-content or plugins for folder names, that is already set and ready to go. It is only this plugin holding back the real launch.
  • Vote Up0Vote Down
    Hi imtiedup,

    Thanks for your reply.

    We don't have a known issue with the custom fields order. If your issue persists, please submit a support ticket at so we could more adequately support you there.

    Once you issue has been resolved, kindly reply back to this thread and mark it as resolved.

    Best regards,

  • Vote Up0Vote Down
    I have had the same problem. Drag to the position but doesn't stay.
  • Vote Up0Vote Down
    Hi Aggressive,

    When you say "have had," is it still persisting now? Since you and imtiedup are the only ones we've heard from in this regard we don't have a ready solution or you save to ask you to also submit a support ticket at if you don't mind.

    Kind regards,

  • Vote Up0Vote Down
    Hi imtiedup,

    I'm just following up to find out whether your issue has been resolved? Perhaps in a support ticket?

    If so, we would appreciate it if you would kindly post a reply here for the good of the community explaining how it was resolved, and also mark this thread as SOLVED by editing the title as explained in the sidebar on the right.

    Kind regards,

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