Problem with accents in French

food_loufood_lou
in Newsletter plugin
Hi everybody

I use Newsletter plugin in a French website, therefore with accents (é, à...)

Some recipients of my newsletters see accents with encoding problems, typically:

Les assemblées générales régionales
instead of:
Les assemblées générales régionales

How can I fix this problem? Do I have to insert the htmlentities() function somewhere in the code of the Newsletter plugin?

Thx in advance for your help.

Phil
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Comments

  • 2 Comments sorted by
  • Vote Up0Vote Down
    TribulantTribulant
    @food_lou

    Thanks for your post and for reporting the problem.

    We are currently testing the accents here on our side and will confirm if there is a problem which we can duplicate and then we will suggest a solution to you.

    I'll post back here shortly.
  • Vote Up0Vote Down
    food_loufood_lou
    Thanks for your answer, I'm waiting for your feedback :-)

    Phil
  • Vote Up0Vote Down
    Stéphane GaudryStéphane Gaudry
    Hello food_lou.

    perhaps could you try to modify the newsletter template to add the charset according to your encoding...

    In the header, try to add or modify charset declaration like in the followed examples :

    <meta http-equiv="Content-Type" content="text/html;charset=ISO-8859-1">
    or
    <meta charset="UTF-8">
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