Cancel Order Option
We received a request today to cancel and order. We can delete the order from the system but doing that creates accounting issues. When it comes time to audit the system every order # should have a corresponding order value or a canceled flag. I notice in my system the there are gaps in the sequential numbering of orders.
I think there would be value in forcing edits to an order and not deletions. Possible states for an order are:
Complete, incomplete and cancelled. Cancelled could be by admin or after a period of time the customer didn't complete their order.
Am I alone in seeing value in this option?