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Hello Filip, Thank you for your response. We are glad to hear that you found a solution that suits your needs. Please let us know if you need further assistance. All the best!
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Hello, Thank you for getting in contact with us. As you probably know the Advanced Coupons Extension is still under development but it can be pre-purchased for those willing to test it, for now the only shipping related feature of this extension is …
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Hello, Please open a new ticket under our helpdesk: http://www.tribulant.com/support and we will better assist you. Tom`s issue was the following: When you hit the "Send Authentication" button under the management page details are added to your br…
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Hello, Thank you for getting in contact with us. We really appreciate your great suggestion, we`ll add this to our development list so it can be implemented in a future release. All the best!
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Hello, Thank you for your response. We`d like to ask you to open a new ticket under our helpdesk: http://www.tribulant.com/support along with your website URL and FTP login details so we can apply some changes to prevent possible problems with cache…
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Hello Kat, Thank you for getting in contact with us. The following extension was developed for this exact purpose: http://tribulant.com/extensions/view/25/newsletters-subscribers Please let us know if that`s what you were looking for ok? All the bes…
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Hello, Thank you for your response. I suggest that you use jQuery to get the plugin to work the way you want. I believe that the following feature will help you: http://api.jquery.com/nth-child-selector/ as you can hide specific elements based on th…
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Hello Arron, Thank you for your response. Did you try putting your website online? That should definitely solve the problem. Note that TImThumb doesn`t play well with local environments. Please let us know if going live helps ok? All the best
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Hello Filip, Thank you for getting in contact with us. Unfortunately this is not a built-in feature of our plugin, in order to achieve that you would have to edit the plugin code. As for now you can only either hide all the thumbnails or show all of…
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Hello, Thank you for getting in contact with us. We are currently looking for a solution to this problem, unfortunately so far the only way to prevent problems on the page where the widget is displayed would be to disable the cache. Note that you ca…
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Hello, Thank you for getting in contact with us. In order to enable ajax for your subscription form I suggest that you either use a regular shortcode: http://docs.tribulant.com/wordpress-mailing-list-plugin/37 You can then enable the Newsletter Plug…
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Hello Kat, Thank you for getting in contact with us. You can find the code responsible for generating the invoice under: wp-checkout/views/default/invoice.php Did you find a pattern on the invoices where the cookie information is displayed? That`s n…
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Hello James, Thank you for your response. Sorry, apparently there is a misspelling in my last response, the name of the file that needs to be created it single-product.php Please let us know if it helps ok? All the best!
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Hello, Thank you for getting in contact with us. You can please open a new ticket under our helpdesk: http://www.tribulant.com/support making sure to tell us your new domain URL and your Tribulant user ID so we can generate a new serial key for you.…
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Hello Ashish, Thank you for your response. I`m sorry to hear that you are not satisfied with my answer. Our system does support theme forest themes but I understand that copying the theme html into your WYSIWYG may not be convenient. We have a new f…
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Hello Robin, Thank you for your response and for sharing your solution. That`s great to hear! Please feel free to contact us if you need further assistance ok? All the best!
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Hello Ashish, Thank you for getting in contact with us. We are really sorry about the delay on getting back to you. For now the Newsletter Plugin can only offer one single editable content area, the theme you mentioned contains several editable bloc…
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Hello Robin, Thank you for getting in contact with us. The extra field you are seeing is a honeypot field (http://en.wikipedia.org/wiki/Honeypot_(computing)) it seems to be displayed because of a conflict with your theme CSS. You can either apply th…
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Hello, Thank you for getting in contact with us. Please note that WordPress has its own memory limit, which must be set under your wp-config.php file as you can see here: www.wprecipes.com/how-to-increase-wordpress-memory-limit-the-easy-way If you h…
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Hello Paulo, Thank you for getting in contact with us. This problem has been discussed via our Helpdesk and solved. Please feel free to contact us if you need further assistance. All the best!
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Hello Phil, Thank you for getting in contact with us. We are really sorry about the delay on getting back to you. Yes, with our Newsletter Plugin you will be able to have your users subscribing for an anual membership, once they are subscribed they …
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Hello Tom, Thank you for your ticket Yes, that`s true. If not used properly images can increase your email SPAM score, since the tracking image isn`t used for its original purpose it may affect your SPAM score. This thread here: http://stackoverflow…
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Hello Mare, Thank you for your response. That`s great to hear! Please feel free to contact us if you need further assistance ok? All the best!
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Hello, Thank you for your ticket. Unfortunately this feature still under our development list, we do have plans to implement more transition options to our next major release of the Slideshow Gallery Plugin. We don`t have an ETA for this next major…
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Hello Mare, Thank you for your response. In this case you can set the product price to $0 and create the variations with full price, make sure to select one of the variations as default. Please let us know if it helps ok? All the best!
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Hello Mare, Thank you for your response. I went through your website but apparently the value you used for the columns is the same as the original, can you try a different value like 29%? The CSS code I provided should be universal and affect all th…
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Hello Michael, Thank you for your response. No problem at all, please feel free to contact us if you need further assistance. All the best!
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Hello Mare, Thank you for your response. Sorry about that, glad it works though. Please let us know if you need further assistance. All the best!
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Hello Mare, Thank you for getting in contact with us. The plugin will work just fine with or without HTTPS, I suppose that you don`t a Security Message popping up whenever someone goes through the checkout procedure though, in this case yes you will…
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Hello Mare, Thank you for getting in contact with us. I went through your website and these links are displaying properly for me: http://screencast.com/t/mSvNAIlfZ Note that whenever you have problems with the page URL`s you can use the following fe…