Vitor

Comments

  • Hello @bird I went through your website, the mentioned outline can be removed with the following CSS code: body .slideshow-fullsize { border:0 !important; } Regarding your posts, that issue doesn`t seem to be related to the slideshow gallery plugin,…
  • Hello @Alecs  May we have your gallery URL in order to take a closer look into this issue for you? We`ll look forward to your response in order to better assist you. All the best!
  • Hello @Lou, Thank you for your response. I`m glad to hear that it worked for you, we`ll investigate the issue you described to see if we can find the problem. Please feel free to get in touch if you need further assistance. All the best!
  • Hello @hgaits Thank you for your response. Given the way blocks are structured on your website the following piece of CSS would be the easiest way to get your slideshow center aligned on your page: .slideshow-wrapper { left:135px !Important; } Will …
  • Hello McCoy, I`m glad to hear that it worked! Please feel free to get in touch if you need further assistance. All the best!
  • Hello, In the latest WordPress update some changes were made to how Shortcodes work, we made some improvements to adapt to these changes so please make sure you have the Latest version of both WordPress and the Newsletter Plugin installed on your we…
  • Hello, Please open a new ticket under our helpdesk:http://www.tribulant.com/support along with your website URL and WordPress login details so we can take a closer look into this issue. We`ll look forward to your contact in order to better assist yo…
  • Hello @bhenselmann Thank you for your response. There is definitely a problem on your website, unfortunately we are unable to debug it through the front-end. I`ll ask you to open a ticket under our helpdesk: http://www.tribulant.com/support with you…
  • Hello, Thank you for getting in contact with us, we are sorry about the delay on getting back to you. There align parameter you used doesn`t exist therefore it won`t work. You will need to apply custom CSS to your website in order to center your sli…
  • Hello, Thank you for getting in touch with us. Can you provide more details on which plugin you are using and where exactly the date you mentioned is being displayed? We`ll look forward to your response. All the best!
  • Hello Lou, Thank you for getting in contact with us. Will you please replace the problematic code with the following:
  • Hello, Thank you for getting in contact with us. I went through your website and apparently your theme is using external files for some scripts like jquery as you can see here: http://screencast.com/t/xscBQ5f8k7J There seems to be a problem with you…
  • Hello, After further investigation we were able to reproduce the mentioned issue, please make sure the following settings under the plugin "Slideshow > Configuration" section are properly filled with proper dimensions for your thumbnails: http://…
  • @creativitymatters We actually have a blog post on this matter, you can see it here: http://tribulant.com/blog/wordpress-2/replace-wordpress-cron-with-real-cron-for-site-speed/ Please let us know if it helps ok? All the best!
  • Hello @Spriter, That`s correct, the best way to segment your Newsletters would be by having a different mailing list for each one of your languages. You can also display a different subscription form based on your website current language (there is …
  • @SOLSO You can edit the mentioned headings under: "slideshow-gallery/views/default/gallery.php" there you should be able to find the h3 tags.  Please make sure to follow this guide in order to make changes to the plugin code: http://tribulant.com/do…
  • Hello @bhenselmann, Monika is actually right, you can please follow her instructions to get your translation to work while using the newsletter-lite. We are currently working on some improvements for the plugin upgrade process and translations, thos…
  • Hello @bhenselmann May we have your website URL in order to perform some tests? We`ll look forward to your response in order to better assist you. All the best!
  • @creativitymatters Will you please click the reschedule link on your Autoresponder Emails task to see if it helps? If the issue persists we suggest that you open a new ticket under our helpdesk: http://www.tribulant.com/support along with your websi…
  • Hello Nana, Thank you for getting in touch with us. Will you please open a new ticket under our helpdesk: http://www.tribulant.com/support along with your website WordPress login details so our team can take a closer look into this issue for you? We…
  • Hello Palavar, We are sorry about the delay on getting back to you. You can use the following code to display the slideshow under your home page only: Please feel free to get in touch if you need further assistance. All the best!
  • Hello Jan, Thank you for getting in contact. You can use the multiple posts shortcode to retrieve the last post of your blog, like this: [newsletters_posts language="en" numberposts="1" showdate="N" eftype="excerpt" orderby="post_date" order="ASC" c…
  • Hello Derek, Thank you for your response. In order to change the colorbox theme you will need to edit the following files/folders: slideshow-gallery/views/default/css/colorbox.css slideshow-gallery/views/default/images You can then replace them wit…
  • Hello Lorraine, Thank you for your ticket. I have a few suggestions that may help us identify what is causing this problem: 1 - Enable the debug mode under "Slideshow > Configuration" on the right hand sidebar checkbox and then try to save your s…
  • Hello, Thank you for getting in contact with us. I went through your website but apparently the slideshow is now working properly. Did you make any changes to it? We`ll look forward to your response. All the best!
  • Hello, Thank you for your message and feedback. We are always looking for ways to improve our plugin so we can definitely add this to our development list. Would be nice to have more details on how this integration between both plugins would work, c…
  • Hello Jaken, Thank you for your response. I`m adding this feature to our development list but please note, you`ll be notified when this feature is released. Until then note that as an alternative you can export/import your WordPress database tables,…
  • Hello Jaken, Thank you for your response. You can please upload your images into a website like this: www.tinypic.com and then paste the direct URL to them here so we can take a closer look into that for you. We'll look forward to your response. All…
  • Hello Jaken, Thank you for your response. Please note that the mentioned feature will only export/import your subscribers, the plugin configuration is not included. Please let us know if it helps. All the best!
  • Hello Jaken, Thank you for your message. Can you provide more details about the missing translations? When you say Newsletter are you referring to the email that was sent to your subscribers or to a different section of the plugin? Can you perhaps p…