phil

Comments

  • Thanks for your reply and your kind words, Andy, much appreciated. If you need any further support please feel free to give us a shout, either here or at http://tribulant.com/support/. Best regards, Phil
  • Hi kwbridge, Thanks for your post. Provided you have set up your slideshow gallery correctly, the only reason I can see for your dilemma is your WordPress version. Version 1.2.3.2 of the Slideshow Gallery plugin is compatible with WordPress v3.5+,…
  • Hi Andy, Thanks for your post. That is currently unfortunately not possible, but we like the idea so we've added it to our development list for the Newsletter plugin. I'm unable to give an ETA on when this will be available though, due to the cur…
  • Thanks for letting us know Tammy! Best regards, Phil
  • Hi Ronald, Thanks for your post and sorry for the inconvenience. We mentioned in the blog post announcing the Newsletter plugin update that the widget API had changed and therefore all widgets would have to be redone, unfortunately. http://blog.t…
  • Hi Tammy, Thanks for your post. I see you marked the thread as "Solved" - does that mean you figured out where the code is located? In case you haven't, you should find the necessary code at: /wp-checkout/views/default or simpleblue/shipping.php…
  • Hi bizert, Thanks for your post. Swood should be receiving an email notification about posts in this thread, yes. Unfortunately we don't have his email so as to put you in contact with him. Best regards, Phil
  • Hi Osvaldo, Thanks for your post. A) If you want to send from different "From" addresses on Newsletters > Create Newsletter, you can setup SPF for multiple sender, yes. Best would be to talk to your hosting provider about it. If the SMTP serv…
  • Hi Susan, Thanks for your post. I believe my colleague has replied to your support ticket, asking for more information. It would be great if you could perhaps update this forum thread once we're ably to identify the cause of your issue and resolve…
  • Hi norlink, There isn't a specific shortcode for latest products, unfortunately, but you could add featured products via the shortcode [wpcofeatured]. I hope that works for you? Best regards, Phil
  • Hi Phil, The only easy way you could do that, really, is by setting your products as custom post types instead of normal posts. You can do that under Checkout > Configuration > General > Posts/Pages and Categories Settings, by setting "De…
    in Post 'Date' Comment by phil May 2013
  • Thanks for your reply Bas, much appreciated. Yes, my apologies - we most certainly would have wanted to be more specific and helped you more, but our programming team is run off their feet with development and custom work etc, and my own PHP knowle…
  • Hi Bas, I'm not a programmer myself, but our lead programmer says the code you need to change is in the slideshow-gallery/js/gallery.js file. You would have to search and change the code according to your needs. Apparently it's quite a big modific…
  • Hi, Thanks for your posts, glad to hear you managed to fix it yourself. Have you been able to achieve what you wanted to, though, when you originally edited the CSS files? It might be better to use a child theme of your WordPress theme and add the…
  • Hi Bas, Thanks for your post and sorry for the late response. It's not a feature of the plugin at the moment, but it could be coded in if you wanted to. We recommend some freelance sites where you can hire developers/designers online at an afforda…
  • Hi Dave, Thanks for your posts. We've been in touch via support ticket and as we discussed it seems to have been browser cache leaving those warnings even after you had rolled PHP back to the previous version. Our development team is aware of the…
  • Hi gusman, Thank you for your post. Could you please expand on what change it is you want to make in the style.css file, and perhaps include a link to your page where the slideshow is, so we could best advise you? Kind regards, Phil
  • Hello Rich, Please accept our apologies for the delay in response. We're trying our best to resolve your issue it a.s.a.p. Your patience for a short little while longer will be greatly appreciated. Kind regards, Phil
  • Hi Frida, Thanks for your post. Would it be possible for us to login to your site to check it out first hand? If so, kindly submit a support ticket at http://tribulant.com/support/, and provide us with WordPress admin login details and FTP access …
  • Hi Mandy, We'll certainly let you know soon, hopefully. Company policy is to not give ETAs, I'm afraid. I believe it should be done soon though. Best regards, Phil
  • Thanks a bunch for that Chris, much appreciated. Thanks also for the heads up on that issue, I'll give your comments to our developer guys. Best regards, Phil
  • Hi Chris, Thanks for your reply. It's really odd... that ordering is supposed to work. But if your modification works for you, then we're happy If you are happy and satisfied with our WordPress Slideshow Gallery plugin, please vote that it "Work…
  • Hi Chris, Thanks for your post. Well done on making that work for you, although the normal way of ordering images in the slideshow when you call them from a post is to actually order the images via the media manager. Or is that the order it didn't…
  • You're most welcome, glad that helped for the visibility, at least. I notice the following jQuery error when inspecting your site with Firebug: ReferenceError: jQuery is not defined http://www.susancoffey.net/?page_id=2126819910 Line 112 Could it…
  • Hi Rich, Thanks so much for your reply and for the advice to others - much appreciated. Best regards, Phil
  • Hi cuppacoffey, Thanks for your post. It happens sometimes that a WordPress theme affects the stylesheet of a plugin. In this case you should be able to resolve the issue by adding the following custom CSS to your theme's stylesheet: #slideshow-w…
  • Hi sarova, Thank you for your post. The issue here is the tilde (~) character in your URL. If you can change that, it should solve your issue. Please let us know if this helps, will you? I look forward to your reply. Kind regards, Phil
  • Hi Rich, Thanks for your post. As you are aware, we're currently investigating this issue via a support ticket. May I ask you to update this topic once we manage to resolve it? We hope to have a solution really soon! Kind regards, Phil
  • Hi Rich, Thank you for your post. Since we're currently working on your support ticket re the same issue, we'll make a note to update this forum topic once the issue had been resolved. Kind regards, Phil
  • Hi Mandy, Thanks for that! We'll check it out and reply a.s.a.p. Best regards, Phil