What is an addon domain? An addon domain is a fully functional domain that can be created from...Cannot send or receive emails, my website is not loading, cannot access FTP
Summary: In any of the above cases, your IP address may be blocked. Go to IPChicken and send us...Daily backups
Our server includes daily backups of all accounts. Backups include everything on the account,...Data migration services
Yes, we offer data migration services. If you are a new customer moving from another hosting...Dedicated IP addresses
We offer dedicated IP addresses on all hosting plans. A dedicated IP address is billed per...Disk usage analysis - Find out what files, folders, and email accounts are using the most storage space
This article will give you information about how to view your disk usage to find out what files,...Do you disallow/block certain software, plugins, or websites?
We try not restrict you to what you can and cannot use. However, we do have a few important notes...Email filters
This article will show you how to set up email filters. You might want to set up email filters to...How do I cancel my account and services?
Before cancelling, please consider your reasons. If you have a billing or support issue that we...How do I create and manage an email address?
To create an email account: Log in to your cPanel. Click Email Accounts. Click the CREATE...How do I find my IP address?
While there are many ways that you can find your own network's IP address (not your...How to manage your plan and hosting account
You can manage certain aspects of your cPanel account in this client area. After logging in to...IP Blocker
In this article, we explain how you can use the IP Blocker (previously known as IP Deny...Image sizes and storage space
Image sizes should be from around 40kb to around 550kb. However, we suggest small resolution...Install and manage a CMS like WordPress, Joomla, Prestashop, OpenCart, and create a staging site with Softaculous
Install a content management system (CMS) Log in to your cPanel account. Scroll down to...Is there a hosting control panel? How to access cPanel?
Our hosting plans provide a full-featured cPanel control panel to our clients. If you have a...Manage DNS records
Introduction This article guides you on how to add, edit, delete DNS records in your hosting...PHP version
You can refer to our documentation to learn about how to change between PHP versions:...Redirecting to www or non-www
You can refer to our documentation to learn about how to redirect to www or non-www:...SSL Certificates for https://
You can have an SSL certificate on any of our hosting plans. All accounts get a free, basic SSL...Shell (SSH) Access
All hosting plans have shell (SSH) access included by default, no requests are needed. The...What is managed hosting?
Managed hosting is usually an extension of dedicated hosting, whereby the required hardware is...What security is built in to your server?
Our servers have several security measurements implemented. Cloud level firewall Daily...