When Plugin Activated Dashboard Cannot be Reached

alanbrettalanbrett
edited September 2014 in Newsletter plugin
I am running Wordpress 4.0 with Enfold theme version 2.9.2

When the Newsletter plugin is activated, I cannot access the Dashboard - I get a blank screen. I have deactivated all plugins and then manually added each one to verify that the Newsletter plugin is the one causing the issue.

I can log in, and can see the admin heading when viewing the website itself, but clicking any link off it (Dashboard, New Post, Edit Page etc) I also am presented with a white page with no content.

I have also tried it with Broadscope theme, and the same outcome (white page).

Newsletters version is 4.3.9.

Has anyone else experienced this issue?

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    TribulantTribulant
    @alanbrett

    Thank you for your post and sorry for the inconvenience caused.

    The problem could be one of many things.
    You can turn on debugging by setting WP_DEBUG to true in the wp-config.php file and see if it shows any error instead of the white page?

    If the problem persists, please submit a ticket to us with login details so that we can check and fix it for you: http://tribulant.com/support/

    I look forward to hearing from you.
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