You do not have access to this order when trying to save PDF order

edited October 2015 in Shopping Cart plugin

Hi I get an error message on a blank screen when I try to save a PDF of the order. "You do not have access to this order". Help!


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    I will assist you to resolve this problem.

    I assume this error happens on the customer front-end, right?

    Do you possibly have the Guest Checkout extension plugin installed with the WordPress Shopping Cart? If that's the case, checking out as a guest doesn't provide a user account and as a result, doesn't give access to orders history (and their PDFs).

    I look forward to your response with more details.

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