Rapid Mailer is fraudulent
To all our supporters, fans and Tribulant Software customers.
My name is Antonie, owner and software engineer at Tribulant Software. If you have a moment, please read this notice and help us share the word to keep the internet and software moral clean.
It has come to our attention that our WordPress Newsletter plugin has been taken by someone and an exact copy of the plugin is being sold as Rapid Mailer by Sean Donahoe. Please BEWARE!
We are very disappointed in this due to our hard work that we put into this each day of our lives. It is our passion, it is our life, this is what we do!
This is what Rapid Mailer looks like. If you have seen or are using our Newsletter plugin, you will immediately notice that it is an exact copy which is being sold independently under a different name. It is unethical to say the least about it.
And here is the original Newsletter plugin that we’ve been building since June 2006 (click the link to see the web archive of when it started)
In Our Defense
We started development on our WordPress Newsletter plugin 7 years ago, from scratch. We’ve been building on it since, improving the software, building new features and more importantly, evolving with both the market and WordPress itself.
Our license policy on our site clearly states that all our software is licensed under Creative Commons Attribution-NonCommercial-NoDerivitaves 4.0 International License. You can read more in our license policy about this and additional terms about the software.
The license has been respected up until now and in the rare cases where it wasn’t, the person or company was kindly asked to take it down and they complied with it.
What We Will Do About This
First we will contact the owner of the website and business where Rapid Mailer is being sold and ask them to take it down and stop selling it since it is a copyright infringement, fraudulent behaviour and also unethical to go with it.
In the case that the owner of the website does not want to cooperate or comply, we will take serious legal action with our software license and intellectual property as grounds for a lawsuit.
We will not take this lightly and we will not tolerate it either. As I mentioned before, we work extremely hard, day in, day out to improve the plugin, maintain it and also support it.
Why We Wouldn’t Recommend This
Right now, we cannot stop people from buying Rapid Mailer which is being sold online without Tribulant Software’s consent or permission. We do have several reasons why we would not recommend that you buy Rapid Mailer.
These are our reasons below. We do not say that the owner of the website will not be able to provide this but in our experience we can guarantee you that doing these things takes extremely hard work and many, many hours every single day.
With the technology market evolving as rapidly as it does, everything needs to grow with it. Software needs to evolve with it’s market. You need to stay on top of it.
With WordPress releasing updates very often and new technologies being developed, a plugin cannot be built once and be sold forever without maintenance. The same goes for the platforms on which the plugin runs such as Apache, PHP, MySQL, etc.
We are regularly releasing updates with new technologies integrated and to comply with changes to platforms to ensure that the plugin still works and that it works well. We also release bug fixes, improvements and new features with this.
You don’t want to be stuck with something which won’t be updated.
General & Technical Support
You need support, period. We all do, no matter what software we are using.
If you have used our WordPress plugins, you will know that sometime or another you have a question regarding a feature or you actually need technical support due to a conflict, a server incompatibility or something related. We support these queries and do everything in our power to give you the solutions that you need.
You do not want to be stuck with software which does not provide ongoing support.
Tribulant Software has been operating for almost 8 years now. It started out small and it has grown with time but it didn’t grow by itself, it took hard work and many sacrifices to do so.
We are here to stay and move with the market as it changes. We are here to provide our customers and all WordPress lovers with the best software we can possibly make, as we have been doing for a very long time.
If this owner realises the first two things mentioned are too much work to maintain, the company may fold and you might be stuck with something which stops working.
Thank you to everyone for respecting our software and our WordPress Newsletter plugin in this case specifically. We appreciate you, you rock!
If you believe that this case is unethical, please share this article/post in your social circles and also tell everyone you know to refrain from buying Rapid Mailer until we can get a response from the owner of the website or take further legal action.
Make sure you buy the original WordPress Newsletter plugin from Tribulant Software.
Save 15% On Your Purchase
We’ve added many features to our WordPress Newsletter plugin to make it better for our users and to improve the way that you do your email marketing.
We know that you may be reading this and that you have already spent your hard-earned money on Rapid Mailer and that they will not reimburse you for it. We are giving all previous Rapid Mailer customers a massive discount right now.