[SOLVED] Email Customer When Marked Shipped
edited October 2012 in Shopping Cart plugin
When I mark an order as "shipped" is the customer automatically notified by email? I can't seem to tell. I see a place where I can manually fill in a box and notify them if the order is "changed", but that seems more labor intensive than it needs to be in the case of just a shipping notification.
Thank you for your reply.
The template file for the email is at wp-checkout/views/email/orders/comments.php
If comments are added, they will be shown. A good idea is to add a link to the Your Account page in the email.
We have in fact started developing a statuses feature like you describe, and it should be completed in the near feature.
I hope this helps?